Terms & Conditions

Payment

Payments

Payments are to be made within 7 days of purchase 

If paying by cheque please allow up to 5 days clearance and if payment is by bank deposit this may take up to 3 days to clear. 

Items will be posted within 2 days of cleared funds (excluding weekend and Public Holidays).

If refunds are required or items are faulty please refer to our Terms of Sale.

Shipping

Shipping Charges

shipping & handling charges are at the buyer's expense for orders shipped either locally or internationally. There is a charge for packing and that will vary from item to item. We use the normal postal services offered by Australia Post.

International Orders

For International shipping we use the services of Australia Post International services. Please email us for shipping quotes for orders locally or to international countries. Alternatively, when placing your order online we will send you a shipping quote for your confirmation before we ship the order.

Please remember to enter your correct email address, State and post code

we will not accept any liability for goods lost or damaged in the mail once they leave our premises. We advise customers to take out insurance at an extra cost to the buyer if they have any concerns.

Terms of Sale

Returns Policy

We accept returns if items are not as described or are not in working order due to faulty workmanship. All items must be returned within 7 days of item receipt and return shipping charges are to be paid by the customer. You must notify us by email at sales@atlashobbies.com.au  prior to the return. We will refund the purchase price (less shipping & handling) upon receipt of the item.

If you have any questions about our return policy please feel free to email us at info@atlashobbies.com.au.

Defective Items

Atlas Hobbies cannot accept responsibility for any injury and/or crash damage or loss of kits, engines and accessories, parts and materials that occur during the use of any radio-controlled model. The user and/or customer will determine the suitability of the product for his or her intended use and shall assume all risk and liability in connection with its use. If you substitute or replace normal kit hardware and/or radio components with after-market accessories, Atlas Hobbies cannot be held responsible for problems or equipment failure caused by incompatibility or modifications. This includes all other products sold by Atlas Hobbies P/L.

Atlas Hobbies try to provide quality customer service and ensure timely and accurate processing of every order. We make every effort to ensure the accuracy of the information published on our website. However, the documents and graphics published on our site may contain technical or typing inaccuracies. Atlas Hobbies makes no representations about the suitability of the information presented on this site. All such documents and graphics are provided "as is" without warranty of any kind.

If an error is made and a product is listed at an incorrect price, Atlas Hobbies maintain the right to refuse or cancel any orders placed at the incorrect price. If the order has been confirmed and paid, Atlas Hobbies will issue a credit in the amount paid. Please allow up to 3 days to process the credit in this instance. All shipping charges are NOT refundable.

© Copyright Atlas Hobbies
Phone: 0407 407 711